Mayer Networks

Disaster Recovery & Failover

When Your Servers Go Down, Your Organization Doesn't Have To.

Mayer Networks can replicate critical server workloads into our Carbondale datacenter so they are ready to be started from recovery infrastructure when your production environment becomes unavailable. With Veeam Backup & Replication, replication intervals can be designed as frequently as every 15 minutes depending on the workload, connectivity and recovery requirements.

Why replication matters

Downtime gets expensive fast.

Organizations do not pay for replication because they like the technology. They pay for it because the hours between a failed server and a rebuilt one are hours nobody can work, and for some organizations those hours are not theirs to spend.

Commercial organizations

Every hour offline is an hour of output

  • Employees unable to work
  • Lost revenue and missed transactions
  • Production and shipping interruptions
  • Customer service outages
  • Business applications out of reach
  • Lost productivity across every location

Government & public safety

Downtime is not simply inconvenient

  • 911 and dispatch systems
  • Police and fire operations
  • Emergency services coordination
  • Court and records systems
  • County and municipal operations
  • Public-facing government services

For organizations that serve the public, waiting hours or days for servers to be rebuilt may not be an acceptable recovery strategy.

Recovery has to be designed before the outage. Mayer Networks does not guarantee uninterrupted operations for any organization; what a design can do is decide in advance which systems come back first and where they run.

The distinction

A backup and a replicated server are not the same thing.

  • Backup

    Purpose

    Recover data and systems after something goes wrong.

    Restore what was lost.

  • Replication

    Purpose

    Maintain a near-current copy of a running server workload in separate recovery infrastructure.

    Start another copy somewhere else.

  • Failover

    Purpose

    Start replicated workloads in Mayer Networks infrastructure and give users a planned way to reach them.

    Keep operating while production is unavailable.

Backups remain important, but restoring a backup and failing over to an already replicated workload solve different problems.

Learn about Backup & Data Protection

The sequence

How replication and failover work

Production runs where it always has. Veeam keeps a near-current copy of the workloads that matter in our Carbondale datacenter. When production is unavailable, those copies are started here.

  1. Production environment

    Your systems run normally.

    • Hyper-V virtual machines
    • Application servers
    • SQL and database servers
    • Line-of-business systems
    Veeam
  2. Mayer Networks recovery infrastructure

    Near-current replicated workloads are maintained in our Carbondale datacenter.

    • Recovery compute
    • Recovery storage
    • Secure networking
    • Replicated virtual machines

    Replication can be scheduled as frequently as every 15 minutes for appropriately designed workloads.

  3. Failover

    Operations move to Mayer Networks.

    • Replicated workloads are started in our infrastructure
    • Recovery systems become the active environment
    • Users follow the planned recovery access path
    • Systems start in the documented recovery order
  4. Failback

    Return to production when you are ready.

    • Primary infrastructure repaired or replaced
    • Data created during failover accounted for
    • Workloads returned on a planned schedule
    • Handled as a controlled project, not an emergency

What triggers a failover

Disasters don't always look like disasters.

Most failovers are not caused by dramatic events. They are caused by ordinary infrastructure that stops working at an inconvenient time.
  • Security operations view of a compromised environment

    Ransomware or malware

    Production systems may be encrypted, compromised or simply unsafe to keep running.

  • Server hardware in a rack

    Server or storage failure

    Critical production infrastructure can fail without warning and without a spare on the shelf.

  • Emergency response at a facility

    Fire, flood or severe weather

    A building or server room can become inaccessible even when the equipment itself survives.

  • Datacenter power and cooling infrastructure

    Power or facility failure

    Extended utility, cooling or environmental failures can make local infrastructure unusable.

  • Damaged network and server equipment being inspected

    Hardware damage

    Storage arrays, hosts and other critical infrastructure can suffer catastrophic failure.

  • An office location that cannot be occupied

    Site loss

    Sometimes the physical location is simply unavailable, and nothing in it can be reached.

Not every event triggers a failover. Whether workloads are failed over depends on the event, which systems are affected, the recovery design and the documented plan.

Mayer Networks recovery infrastructure

Your recovery site should exist before you need it.

The worst time to figure out where critical systems will run is after production has already failed. Mayer Networks recovery environments are designed in advance, so replicated workloads already have compute, storage, networking and a documented recovery path waiting in our Carbondale datacenter.

  • Carbondale datacenter

    Mayer Networks owns and operates the facility your replicas live in.

  • Recovery compute

    Host capacity available to run replicated workloads.

  • Enterprise storage

    Storage sized for the workloads in the recovery design.

  • Secure networking

    Segmented networking and controlled access into recovery systems.

  • Veeam replication

    Replication jobs configured per workload and monitored.

  • Documented recovery order

    Which systems start first, written down before the outage.

  • Monitoring

    Replication health watched rather than assumed.

  • Planned user access

    How people reach recovered systems, designed in advance.

Mayer Networks operates the recovery infrastructure. Your workloads are not being handed to anonymous cloud storage.

Veeam

Veeam Backup & Replication

The platform behind the replicated workloads described on this page.

The replication platform

Powered by Veeam Backup & Replication

Mayer Networks uses Veeam Backup & Replication to maintain replicated copies of supported virtual workloads in our recovery infrastructure.

  • Virtual machine replication
  • Configurable replication intervals
  • Recovery infrastructure in the Mayer Networks datacenter
  • Planned failover
  • Planned failback
  • Application and workload recovery prioritization

Veeam is a product Mayer Networks deploys and operates for customers. Veeam and the Veeam logo are trademarks of Veeam Software.

Recovery point

How much work can you afford to lose?

Replication frequency determines how far behind the recovery copy may be when an outage occurs. That single number, not a product name, is what decides how much work has to be redone.

Example only

  1. 12:00

    Production running

  2. 12:15

    Replication

  3. 12:30

    Replication

  4. 12:45

    Replication

  5. 12:52

    Production outage

Recovery workload starts at approximately the 12:45 state, so roughly seven minutes of work would need to be redone.

For environments designed for a 15-minute replication interval, the maximum recovery-point exposure is generally based on that scheduled interval. Actual results depend on replication completion, connectivity, workload behavior and the specific recovery design.

In planning language, how much data you can lose is the recovery point objective and how quickly systems must be running again is the recovery time objective. Both are written into the design rather than assumed.

Recovery design

Not every server has the same recovery priority.

Replication frequency, recovery order and recovery capacity are designed around business importance. For government and public-safety organizations, dispatch and records systems usually warrant a very different strategy than archival or reporting servers.
  1. Priority 1

    Systems required immediately

    The workloads the organization cannot operate without for even a short period. Highest replication frequency, first in the recovery order.

  2. Priority 2

    Important operational systems

    Systems that matter to daily work but can tolerate a measured wait while the critical ones come up first.

  3. Priority 3

    Systems that can wait

    Archival, reporting and administrative systems where a longer recovery is an acceptable, deliberate decision.

Recovery access

Starting the server is only half the recovery.

A workload running in Carbondale that nobody can reach is not a recovery. The plan has to say how authorized users get to those systems once they are running in Mayer Networks infrastructure.
  • Secure network connectivity

    Routed or private connectivity into the recovery environment.

  • Remote Desktop

    Session access to recovered servers where that fits the application.

  • Hosted desktops

    Full desktops running beside the recovered workloads in our datacenter.

  • VPN where appropriate

    Client or site-to-site VPN chosen to match the environment.

  • Site-to-site connectivity

    Office locations pointed at the recovery environment.

  • DNS and network changes

    Name resolution and routing changes identified in advance.

  • Application-specific access

    Some applications need their own client, port or published path.

We plan the recovery path before the outage, so the first question during a disaster is not “how do users connect?”

The access method is chosen per environment. Nothing on this list is promised for every customer.

Government operations center supported by Mayer Networks

Public sector continuity

Continuity obligations are easier to meet with a designed recovery site.

Counties, municipalities and public-safety agencies are routinely asked how operations continue when a server room is unavailable. Replication into Mayer Networks infrastructure gives that question a concrete answer: which systems are replicated, how often, where they run and in what order they come up.

Replication and failover are designed and priced per environment and are in place only where the agreement provides for them.

67 second video, captions available

Why continuity planning exists

A short explainer on what replication buys an organization after fire, theft or hardware loss. Treat it as background on the concept. The replication and failover architecture described on this page is the current and authoritative description of how Mayer Networks builds continuity.

Read the transcript

Is your business prepared for fire, theft, the unexpected? Studies show that nearly 40% of small businesses never reopen after a disaster. Being prepared can save you time and money and keep your customers coming in.

In the past, traditional disaster recovery solutions could cost small to mid-sized businesses as much as their entire annual IT budget, which left them stranded. With Windows Server, however, your business's important files and applications are replicated to either an off-site server or to the cloud, and changes are updated every five minutes.

If you're connecting to important business data and your system goes down, you can connect to your replicated server and restore your operations in a matter of hours or even minutes, so your business is back online without missing a beat. Be prepared if disaster strikes, and stay ahead of the game with Windows Server.

This is older general creative built around Windows Server replication. It illustrates the idea of continuity, not the current Mayer Networks service architecture. Replication intervals, recovery targets and platforms are set per design: Cove and Datto cover backup and recovery, and Veeam covers enterprise backup plus virtualization replication into Mayer Networks disaster-recovery infrastructure.

Disaster recovery complements, rather than replaces, a properly designed backup strategy. Replication helps restore operations quickly, while independent backup copies provide recovery points when data is deleted, corrupted, encrypted or otherwise compromised.

A replica that faithfully mirrors production will faithfully mirror a bad change too. That is why every disaster-recovery design we build sits on top of a backup design, and why the two are scoped, tested and reviewed together rather than sold as alternatives.

Learn About Backup & Data Protection

Replication and failover are designed per environment and included only where an agreement provides for them.

Questions

Frequently asked questions

Still have a question? Call 618-529-4922 or send us the details.

Is this the same as backup?

No. Backup protects the data with offsite recovery copies. Disaster recovery provides infrastructure to run critical systems on when production is unavailable. Most organizations need backup; some also need replication.

Do all Mayer Networks clients get datacenter replication?

No. Replication is designed and priced per environment and is only in place where a customer's agreement includes it.

How fast is failover?

It depends on the design: what is replicated, on what interval, and how users reach the workloads. We measure and document it for your environment rather than quoting a universal number, and we do not promise zero downtime or zero data loss.

Where does the replicated data sit?

In Mayer Networks infrastructure in Carbondale. That is separate from where your backups live, which is offsite with the backup platform selected for your environment.

What happens after production is repaired?

Failback is part of the plan: workloads are moved back on a scheduled basis with the data written while in failover reconciled.

If Your Servers Disappeared Tonight, How Long Would You Be Down?

Backups are one part of recovery. For organizations that cannot wait hours or days to rebuild critical systems, Mayer Networks can design replication and failover into our Carbondale recovery infrastructure.